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David VanBibber had an old cellphone that he used as an iPod to listen to music. The phone was disconnected and unable to make calls. But even disconnected cellphones are still able to call 911, which he was accidentally doing while trying to access his music.
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The memo discusses problems with the agency's "premise hazards and notifications," which are designed to give first responders any pertinent information about an address where they've been sent, including potential known dangers.
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Authorities are praising an off-duty police dispatcher who rescued two neighbors from a fire that destroyed their home early Monday in Carteret, N.J.
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Four major wireless carriers rolled out a text-to-911 feature. AT&T, Verizon, Sprint and T-Mobile met the Thursday deadline to enable text-to-911 service, giving people a way of reaching emergency responders when a voice call is not an option
Read More →Salem, Mass., police are crediting “outstanding” work by a quick-acting police dispatcher with potentially saving a woman’s life late Sunday night.
Read More →Crystal Morrow says she had answered about 40 calls that Monday including a burglary in progress and a house fire. Morrow was surprised when she heard a familiar voice on the other end of a call.
Read More →Select Engineering Services (SES) has successfully tested its Man Down Technology (MDT) that mounts to an officer's body armor and calls 911 if the officer becomes incapacitated.
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A Bay County (Fla.) Sheriff's lieutenant relayed a pressing question to his girlfriend and 911 dispatcher over the police scanner earlier this week. He asked her to marry him.
Read More →Accidentally butt dialing someone is embarrassing or inconsequential to most, but for two Fresno, Calif., men, their cell phone mishap landed them in jail. The call, which went to 911, started like any other call to the police dispatcher, with the operator asking, "What is your emergency?"
Read More →A "Smart911" system was unveiled today in Culver City, the first location in California to use technology that allows residents to give authorities a "safety profile" that will be displayed to 911 operators during an emergency.
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