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San Diego police Officer Art Calvert will soon receive a kidney transplant, thanks to co-worker and dispatcher Debra Ballard, who has offered to donate her kidney.
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Illinois State Police officials have launched statewide training for officers in dealing with Alzheimer's disease patients who wander away and need to be found.
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A Bath Township, OH, man was arrested earlier this year after he called 911 requesting a police dog to help him track down some heroin that was stolen from him, police say.
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It happened in the last hour of her shift, but she stayed on throughout the night, making sure the wounded officer was quickly transported to the hospital. Then she coordinated with the responding officers in their search for the suspect, who was cornered and fatally shot.
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A 911 dispatcher who took a call that led to a Cleveland police officer's fatal shooting of a 12-year-old boy, who was playing with a pellet gun, outside a recreation center has been suspended for eight days.
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With burnout a constant, emergency communications centers throughout the Kansas City metro area are struggling with shortages of dispatchers so routine that agencies are virtually never fully staffed.
Read More →Five years after closing six of the city’s 12 mental health clinics, Mayor Rahm Emanuel is stepping up crisis intervention training for Chicago Police officers and 911 operators to improve the city’s response to emergencies involving people suffering from mental illness.
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The Collin County (TX) Sheriff's Office says a dispatcher was killed in Saturday's outbreak of deadly tornadoes.
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Chief Joey Staufer of the Eagle (Colo.) Police Department called 911 just after 2 a.m. after his wife went into labor near the Gypsum exit on Interstate 70. The dispatcher, Kelly Klein, helped Staufer through the delivery.
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David VanBibber had an old cellphone that he used as an iPod to listen to music. The phone was disconnected and unable to make calls. But even disconnected cellphones are still able to call 911, which he was accidentally doing while trying to access his music. More Here.
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