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When teaching Field Training Officer (FTO) certification or Instructor Training programs, I challenge each of the prospective trainers to give something back. But that's their job. The question is, have we all been giving back like we should?
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When you write a police report, cover all the bases ... including your own butt. When you're called into court by some punk you arrested, you'll be glad you took the time to dot all your I's and cross all your T's.
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Law enforcement is about 97 percent verbal interaction and only 3 percent physical interaction, according to a recent Rutgers University study. In keeping with such findings, a new communications philosophy, called Verbal Judo, has been making an impression on how law enforcement deals with the public.
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