Shelby was on her way to another call when she came upon Crutcher’s SUV parked in the street with the engine running. The man was outside the vehicle. Dispatch was already sending other officers to the scene in response to a 911 call. The 911 call was received at 7:36 p.m. Friday evening.
Wood said "it's important to remember" that Shelby was on the scene with Crutcher for about a minute and a half before the start of the video clip released by police on Monday.
When she arrived at the scene, Crutcher walked toward her. She asked if the SUV was his vehicle, but he did not respond.
Crutcher then began to put his hand into his left pocket, Wood said, adding that Shelby told Crutcher, "Hey, please keep your hands out of your pocket while you're talking to me. Let's deal with his car."
Crutcher did not respond, Wood said, so Shelby ordered him again to get his hand out of his pocket. He then pulled his hand away and put his hands up in the air, even though he was not instructed to do so, which Shelby found strange, Wood said.