"If you want to change something, you have to understand it," she says. "It's very hard to understand something from the outside."
During her time on the force, Brooks responded to calls for a variety of serious issues, including domestic violence, robbery and shots fired. She also saw firsthand how trivial offenses sometimes resulted in arrest. The experience left her with a long list of ideas about how police departments could reform. But Brooks is quick to note that it's not just the police who need to change.
"The experience ... left me with a really clear sense that the deepest problems in policing can't be changed by police — they have to be changed by the rest of us," she says.
Read or Listen to full interview at: NPR.org