Police Magazine Logo
MenuMENU
SearchSEARCH

Miscommunication Caused Confusion on 9/11

The minutes leading up to the terrorist attacks of Sept. 11, 2001 were ones of confusion among government personnel, according to a bipartisan commission report.

August 5, 2004
2 min to read


The minutes leading up to the terrorist attacks of Sept. 11, 2001 were ones of confusion among government personnel, according to a bipartisan commission report.

In reaction to the event, there was a “hurried attempt to create an improvised defense by officials who had never encountered or trained against the situation they faced,” the panel said.

Ad Loading...

The efforts to respond were hampered by obstacles detailed in the commission’s report. Many of the problems were miscommunications among the different agencies involved.

The military had only nine minutes of warning from the Federal Aviation Administration (FAA) before the first plane, American Airlines Flight 11, hit the north tower of the World Trade Center. This was the only notice the military received about any of the four hijackings. The FAA also failed to notify the military that one of the planes had been hijacked, and wrongly reported that American Flight 11 was still in the air after its impact with the north tower.

Another problem was that an air traffic controller was in charge of two of the hijacked planes at the same time. While trying to locate American 11, the controller failed to notice the changing of the assigned transponder code of United 175.

Even Vice-President Dick Cheney received inaccurate information, believing that the military had shot down two hostile aircraft.

Despite these miscommunications, the panel praised government personnel on their quick-thinking decisions that day. “We do not believe that an accurate understanding of the events of that morning reflects discredit on the operational personnel,” the report said.

Ad Loading...

The report commends personnel for thinking “outside the box” in recommending a nationwide alert, in stopping local traffic on the ground, and in landing nearly 4,500 planes in the air as quickly as they did.

To purchase a copy of the final 9-11 Commission Report visit Http://bookstore.gpo.gov/911commission.html.

Topics:9/11Patrol

More Patrol

Person in protective CMRN suit and breathing gear.
PatrolFebruary 18, 2026

Avon Protection Launches EXOSKIN-S2 High-Performance CBRN Protective Suit

With the commercial availability of Avon Protection’s EXOSKIN-S2, users now have increased options for their protective suit requirements across the spectrum of CBRN threat environments.

Read More →
Sky background with logos for Versatern and Aloft
PatrolFebruary 18, 2026

Versaterm Acquires Aloft to Unlock a New Era of Drones for Public Safety

Versaterm has acquired Aloft, an FAA-approved Unmanned Service Supplier (USS) that specializes in real-time airspace intelligence and flight authorizations.

Read More →
Clooudy sky background with a lot of blue, logo for DroneSense, and dates and location of an upcoming event.
PatrolFebruary 11, 2026

Versaterm Launches Innovation Summit for Public Safety Drone Operations

The two-day DroneSense Innovation Summit by Versaterm will bring together public safety and industry experts to define best practices for scaling drone operations.

Read More →
Ad Loading...
Thumnail for video series POLICE Topics, Tactics & Tips featuring a black background with police car lights and headline What Makes a Good LE Boot?
Patrolby Wayne ParhamFebruary 11, 2026

What Makes a Good LE Boot?

Learn what makes a boot good for police officers as POLICE visits with Kyle Ferdyn, of Garmont Tactical, who explains the features of boots and why each is needed in an LE boot.

Read More →
Red fabric background with blue and white Folds of Honor logo.
PatrolFebruary 4, 2026

Folds of Honor Opens Scholarship Application for Children and Spouses of Fallen or Disabled Service Members and First Responders

The application period for the Folds of Honor scholarship program is now open through the end of March. Scholarships support students from early education through postsecondary studies, easing the financial burden for families who have given so much in service to others.

Read More →
Closeup of hands reaching to pick up a ballistic helmet and a Team Wendy logo in a white box top center in the image.
PatrolFebruary 4, 2026

Team Wendy Now on GovX: Faster Verification and Discount Access for Eligible Professionals

With GovX verification now integrated directly into the Team Wendy checkout experience, eligible customers can confirm their status in just a few clicks and have the discount applied automatically.

Read More →
Ad Loading...
backgroudn image of desert with inset 5.11 logo and images of pant and boot.
PatrolJanuary 28, 2026

5.11 Debuts 2026 Footwear & Apparel at SHOT Show

5.11 showcased new apparel and footwear products during SHOT Show 2026, including new color options for the A/T Boa Lite Mid Boot and the Founder’s Jacket.

Read More →
Three tactical backpacks set against a desert background with an inset logo for 5.11.
PatrolJanuary 21, 2026

5.11 Debuts New Load-Bearing Gear at SHOT Show

5.11 launched a variety of new load-bearing gear, ranging from backpacks to chest packs, designed for training, travel, and everyday readiness, this week during SHOT Show 2026.

Read More →
Blue background with Streamlight logo at top and inset images of one handgun light, two rifle lights, and one handheld light.
PatrolJanuary 21, 2026

Streamlight Launches the Rechargeable TLR-3X & Other Lights at SHOT Show

Streamlight launched the TLR-3X and TLR-3X USB, two new weapon lights, and an assortment of other new lights during SHOT Show 2026.

Read More →
Ad Loading...
dark ballistic sunglasses against a blue smokey background
PatrolJanuary 21, 2026

EOTech & Fast Metal Introduce the EOTech Halen Ballistic Spectacle System

Built on the proven Halen platform, the new EOTech x Fast Metal Halen Ballistic Spectacle System is the only aluminum frame listed on the U.S. Army’s Authorized Protective Eyewear List.

Read More →