So, it matters not where you will be policing, urban or rural. The important thing is that you get out and familiarize yourself with your community; they are your customers.
It was easy now to see the retired officer's pride and what a difference he made back many decades ago. He observed problems, solved problems, and probably was the only contact most of the citizens had with municipal government. He was the direct link to a better city. To him, a good cop was one who took care of his business, and his business was his citizens and his beat.
When I departed that day I felt he had passed on his ideas to make a difference before he would go to his rewards. I thank him for his tutoring this trainer.
In my department we instituted "PWT" or park, walk, and talk in an area or neighborhood. Yes, there are books and training, but if you want to know your community and its needs, to really feel its pulse…get out of the car and spend some shoe leather time. It pays.
Train with heart!