Organizations lose things. It seems to be a part of their charter. The very first thing that you want to do out of the police academy is to get a big three-ring binder and make a copy of everything that has ever been written by you, about you, or for you. Three-hole punch everything and keep it in that book. At first you may only need one book, but you may later want to break it up into several binders, each labeled for a different category.
What you do not realize now is that if something is not written down, for the purposes of police work it never happened. Years later, in the event you are sued, or medically discharged, or just trying to promote, or go to another department, these records are invaluable, because it is guaranteed that something will be missing from your personnel package.
It is your responsibility to keep your own files. If you read this article and do not take one other thing from it, please do this, because it will help you time and time again, and may even save your job or your future security.
For some reason the complaint and discipline system in most departments remains a mystery until you have a complaint and are walked through the system. That process is about as much fun as riding a bicycle without a seat down a rocky road. I remember my first training officer asking me one day, "Have you received a complaint yet?"
"No," I innocently replied, pretending to be wideeyed, but secretly thinking, "and I won't, because I'm much too smart for that!"