Furlong had dispatched another Milford PD officer he intended to provide backup for just in case, but Furlong was the first to arrive. As he approached the residence on foot after exiting his car, he looked in through a large bay window that provided a clear view of the kitchen. There, he saw a girl's bloody face peer up over the counter and sway side to side.
Fearing for the girl's safety, Furlong radioed dispatch to request an ambulance and to advise he was about to attempt to enter the house. But he found the solid oak front door locked, the deadbolt engaged. He kicked the heavy door twice while announcing himself as a Milford PD officer, but he couldn't make it budge and he received no response. Undaunted, the sergeant took a few steps back, took a running start, and shouldered the door. It took one more try, but he finally broke the door jamb, bringing the door crashing down inward.
Now inside, Furlong could clearly see the girl whose face he'd glimpsed through the window. She was on the floor in the kitchen, drenched in blood. She tried to scream but no sound came out. The phone was off the hook nearby.
"I got close to the girl, and basically told her I was there to help, nobody was going to hurt her," says Furlong. "She was just shaking and she whispered, 'I think my mommy is dead.'"
The girl whispered because her jaw had been sliced so deeply it was almost cut off of her face and she could hardly speak. She was also missing half of one foot, and other parts of her leg were barely connected. She'd received multiple lacerations. Furlong picked her up and carried her outside.