America Online has become a program partner in the Next Generation E9-1-1 (NG E9-1-1 Program of the National Emergency Number Association (NENA) to improve and promote access to emergency calling services.

NENA, a not-for-profit organization dedicated to improving 9-1-1 emergency number access in the United States, promotes research, planning, training, and education.

As part of NG E9-1-1, America Online will work to develop and implement appropriate operational standards, policies, and procedures for 9-1-1 and E9-1-1 emergency services.

For more information visit