Steve Ashley served 15 years as a sworn law enforcement officer and has 22 years of experience in police training. He is a board member of the International Law Enforcement Educators and Trainers Association (ILEETA) and an independent police trainer, law enforcement author, and litigation consultant. Ashley has earned numerous law enforcement trainer certifications and has taught classes in officer safety, advanced driving techniques, aerosol weapons, field training, training management, defensive tactics, simulator training, firearms, impact weapons, electronic control devices, handcuffing, and restraint.
Customers Are Always Right—Even When They're Wrong
Have you ever been in a class or seminar—as a student, not a presenter—and found that the instructor argued with his or her students? I have, and it happened again just recently.