Entropy USA's e-Desk kiosk is the vision of a Chicago-area police detective to develop a more efficient way of handling citizen traffic inside police stations. Together with Entropy USA, the kiosk acts as an assistant to desk officers during high-traffic hours or when the front desk is closed. It allows citizens with general inquiries to get the answers they need, while allowing desk officers to focus on higher priority cases. e-Desk is extremely user friendly, allowing for quick navigation, which then leads to quick answers. The software can be completely customized for every department's specific needs, and can be updated at any time.