West Virginia's Largest 911 Center Selects New World Systems' Dispatch Solution
Metro Emergency Operations Center (Metro 911) in Kanawha County, W.Va., is implementing New World Systems' Aegis computer-aided dispatch (CAD) solution to improve emergency response through integrated mapping and automated dispatch tools.
Metro Emergency Operations Center (Metro 911) in Kanawha County, W.Va., is implementing New World Systems' Aegis computer-aided dispatch (CAD) solution to improve emergency response through integrated mapping and automated dispatch tools.
New World's CAD will allow Metro 911 to leverage Kanawha County's extensive GIS data to help dispatchers quickly locate emergencies and send the closest first responders, according to New World.
"Time is of the essence in our job," said Lt. Paul Dryden. "All of the dispatchers felt New World's software was the most user-friendly solution we evaluated. That, and the integrated mapping, will provide more information and help speed the processing of calls."
Covering a geographic area of 911 square miles, Metro 911 receives more calls for service than any other county in West Virginia. New World's CAD, built on the Microsoft(R) platform with embedded ESRI mapping, will help Metro 911 better serve a population of more than 200,000 residents.
More Technology
Echodyne Expands Public Safety Radar Applications Through Partnership with Axon
Echodyne has partnered with Axon to support safer and more scalable drone operations across law enforcement, homeland security, and Drone as First Responder programs globally.
Read More →
Miami Police Department Deploys Airwayz’s Overwatch Platform During FIFA World Cup Events
The deployment of Airwayz’s Overwatch airspace management platform during the FIFA World Cup demonstrates the future of airspace infrastructure for managing, securing, and coordinating complex urban airspace environments.
Read More →
Safariland Solis Rethinks Concealable Duty
What if Level I retention didn’t require a full duty rig? Safariland’s Solis delivers trusted ALS security in a streamlined OWB platform built for administrative and plainclothes professionals who need protection without the bulk.
Read More →
How Patrolfinder Uses Data to Make Streets Safer
Law enforcement agencies have long relied on instinct and routine to optimize patrols. Patrolfinder uses data to help agencies see where officers go — and where they don’t — to improve visibility and maximize coverage.
Read More →
Crime Prevention by Merging Tech with Human Intervention
Elite Interactive Solutions tackles crime prevention with technology and human intervention, working closely with local police to provide insights when a response is needed. The key is to blend the latest in remote video monitoring, artificial intelligence, and a well-trained agent with eyes on the scene.
Read More →
Case Study Details Integration of Body-Worn Cameras with CAD
The Billerica Police Department (Massachusetts) improved transparency and accountability, sharpened evidence management, and reduced manual hours by integrating Axis Communications body-worn cameras with its Computer-Aided Dispatch (CAD) system.
Read More →
ZeroEyes Public Safety Alerts Integrates Samdesk for Real-Time Risk Detection and Awareness
ZeroEyes has integrated Samdesk into its Public Safety Alerts platform to deliver faster, verified intelligence to help organizations understand emerging risks and respond quickly.
Read More →
NJ Police Department Combines Strong Technology & Public Safety Strategy
The Fort Lee Police Department in New Jersey has modernized with Genetec Security Center, including video management, automatic license plate recognition (ALPR), and Clearance digital evidence management.
Read More →
Pimloc & Dynamic Workflow Solutions Partner to Deliver Data Management and Automated Redaction
The joint redaction solution from Pimloc and Dynamic Workflow Solutions helps agencies reduce FOIA response time and compliance risk by automatically redacting faces, license plates, and other sensitive information from digital evidence.
Read More →
The University of Alabama Rolls Out Couter-Drone Technology
The University of Alabama is using D-Fend Solutions as a counter-drone technology supplier for campus and game-day airspace security. The University integrates D-Fend’s EnforceAir into its Emergency Operations Center (EOC), utilizing a unified command framework to collaborate with local, state, and federal partners during major events.
Read More →