How Cities Should Handle Ransomware Attacks
In Atlanta, hackers demanded $51,000 in the cryptocurrency bitcoin. City officials declined to say whether they made the payments. Baltimore officials didn’t release details on the ransom amount.
First it was Atlanta, then Baltimore. In a matter of days, hackers launched cyberattacks in both cities, hobbling the 911 emergency response system in Baltimore and crippling a wide swath of city services in Atlanta, knocking out Wi-Fi at the nation’s busiest airport and forcing city workers to keep records with pen and paper.
No evidence has emerged suggesting the attacks are connected. But in both cases the hackers used ransomware, which encrypts a victim's files and then sends a digital ransom note demanding money to decrypt them.
In Atlanta, hackers demanded $51,000 in the cryptocurrency bitcoin. City officials declined to say whether they made the payments. Baltimore officials didn’t release details on the ransom amount.
The attacks are part of a fast-growing market in computer hacking. In a 2016, the FBI reported major uptick in ransomware attacks, with more than $200 million in payments to hackers in the first three months. That's almost 10 times the amount paid during the same period in 2015. Since the beginning of 2018, the SamSam ransomware -- which was used in the recent Atlanta attack and shut down the Colorado Department of Transportation for several days last month -- has raked in more than $1 million from 30 organizations.
The FBI advises organizations hit by ransomware not to pay. There are no guarantees the hackers will return the hijacked data. And the agency argues that paying off hackers only encourages more attacks, Governing reports.
Government agencies, says Tom Gilbert of cybersecurity firm Blue Ridge Networks need to do a better job of partitioning their networks. Not every piece of data needs to be shared and not every department needs to be open to the internet.
“The absolute critical aspects of an operation really have no business being directly connected to the internet," Gilbert says.
More Technology

2026 Vision FirstNet Users Summit to Host Emerging Leaders Training on Grassroots Advocacy for Public Safety
“Emerging Leaders Training: Understanding the Importance of Grassroots Advocacy for Public Safety," a session during the 2026 Vision FirstNet Users Summit, will offer a roadmap for unified advocacy at the federal level.
Read More →
Motorola Solutions Completes Acquisition of D-Fend Solutions
Motorola Solutions has acquired D-Fend Solutions, an industry leader in counter-drone technology. This deal provides public safety and enterprise customers with access to advanced counter-unmanned aerial systems.
Read More →
ZeroEyes, Advantech & Camden Police Partner to Bring AI Gun Detection Technology to Delaware School District
ZeroEyes has partnered with Advantech and the Camden Police Department to deploy ZeroEyes’ AI gun detection and intelligent situational awareness platform at Delaware’s Caesar Rodney School District (CRSD).
Read More →
Leonardo U.S. Cyber & Security Solutions Introduces SignalTrace, the Next Evolution in Electronic Signature Detection Technology
SignalTrace reflects years of product refinement and a clearer expression of the technology’s purpose of recognizing and correlating electronic signatures in publicly broadcast wireless signals to reveal patterns, relationships, and trends that might otherwise go undetected.
Read More →
Pimloc Launches Secure File Sharing to Streamline Release of Redacted Video
Pimloc’s Secure File Sharing lets organizations deliver redacted video, audio, and documents through expiring, passcode-protected links, accelerating delivery while reducing security, compliance, and chain-of-custody risks.
Read More →
2026 Vision FirstNet Users Summit to Explore How FirstNet Fusion and LMR Are Redefining Mission-Critical Communications
One of the sessions at the 2026 Vision FirstNet Users Summit will highlight hybrid devices bridging broadband and LMR. “Bridging Broadband and LMR: FirstNet Fusion and the Rise of Hybrid Devices” will explore how public safety agencies can modernize their communications environments while maintaining the reliability of land mobile radio.
Read More →
Cellebrite Expands Exclusive SkySafe Partnership to Deliver Immediate Drone Detection and Airspace Intelligence for Digital Investigations at Scale
By integrating SkySafe's drone detection and airspace intelligence with Cellebrite's platform, agencies can connect real-time and historical UAV flight data with mobile forensic evidence, all in one place.
Read More →
New DroneShield Report Reveals Serious Gaps in Airport, Critical Infrastructure Counter-Drone Security
Survey results, as part of “Airspace Under Pressure: A Global Assessment of Counter-UAS Readiness Across Airports and Critical Infrastructure,” indicate that 60% of organizations say they lack legal authority to act against unauthorized drones.
Read More →
CHP to Accelerate Evidence Redaction & Public Records Fulfillment Through Veritone Redact
With Veritone Redact, the California Highway Patrol can redact video, audio, and image-based evidence, reducing time spent on evidence preparation and public record requests.
Read More →
Echodyne Expands Public Safety Radar Applications Through Partnership with Axon
Echodyne has partnered with Axon to support safer and more scalable drone operations across law enforcement, homeland security, and Drone as First Responder programs globally.
Read More →
