Police Magazine Logo
MenuMENU
SearchSEARCH

FirstNet Supports COVID-19 Emergency Response

As police and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, FirstNet says it is proud to be helping to address public safety's needs and deliver for the men and women communities are counting on most.

March 20, 2020
3 min to read



For over a month, police, fire, EMS, public health, emergency management and military personnel have been working around the clock to assess and mitigate the COVID-19 spread nationwide. And that means having the connectivity they need to efficiently and effectively coordinate and communicate their emergency response. FirstNet says it is proud to be helping to address public safety's needs and deliver for the men and women communities are counting on most.

•             Emergency Operations Centers: As public safety's network, FirstNet liaisons at AT&T are embedded with state and federal emergency operations centers (EOC). This strengthens public safety's command and control of their network and helps ensure they have the mobile connectivity and devices they need to effectively respond to COVID-19.

Ad Loading...

•             FirstNet Fleet: All at no additional charge, public safety agencies on FirstNet have access to a dedicated fleet of 76 deployable cell sites. The deployment of these assets is led by the FirstNet Response Operations Group (ROG), a team of former first responders who manage the program in alignment with the National Incident Management System (NIMS) and FEMA National Response Framework (NRF).

"COVID-19 is an unprecedented event for the country – and in times of emergency, communication is critical," said Tim Ketchie, Communications Unit Leader, U.S. Department of Health and Human Services. "As we began mobilizing various quarantine locations across California, our commercial network devices were unable to handle the heavy data transmission needed to adequately communicate. We turned to FirstNet, and the quick action and network performance allowed us to support the hundreds of public safety personnel actively engaged in response efforts. It's been a game changer."

So far, FirstNet has deployed assets, optimized the network or provided FirstNet Ready devices to support quarantine zones, airports, EOCs and other public safety centers in areas such as:

•             Port of Oakland, California

•             Riverside, California

Ad Loading...

•             San Diego, California

•             Atlanta, Georgia

•             Fulton County, Georgia

•             Marietta, Georgia

•             Rutledge, Georgia

Ad Loading...

•             Nassau County, New York

•             San Antonio, Texas

FirstNet is a nationwide, wireless communications platform dedicated to America's first responders and public safety community. As men and women across the country stand on the front lines to support our nation's response to COVID-19, FirstNet pledges to provide unthrottled connectivity and priority communications needed to respond during this public health emergency. It's this type of emergency support that FirstNet says distinguishes it from best-effort commercial wireless networks built for consumer use.

FirstNet says, "Serving public safety is our mission. It's our obligation and honor to earn public safety's trust day in and day out. And that only happens by delivering on the bipartisan vision of Congress and the first responder community, and effectively serving as public safety's true communications network partner."

For FirstNet subscribers seeking to request FirstNet support, call 1-800-574-7000. And to learn more about FirstNet, go to www.firstnet.com.

More Technology

Image of a persons hands on keyboard of laptop with screen that displays multiple images from security cameras
TechnologyFebruary 11, 2026

Genetec Adds New Capabilities for Security Center SaaS Users

Genetec has launched new investigation capabilities in Genetec Security Center SaaS to reduce investigation time from hours to minutes across complex, multi-site, and multi-vendor environments.

Read More →
man in business attire against a black and blue corrugated background and headlines for Versaterm and the man's name and title.
TechnologyJanuary 28, 2026

Versaterm Appoints New Chief Technology Officer

Johann Jooste brings more than two decades of experience designing scalable platforms for law enforcement and emergency services to his new role as chief technology officer at Versaterm.

Read More →
Image of two police officers working on a laptop with logo for CentralSquare and headline Milestone: 1,000+ Cloud Deployments.
TechnologyJanuary 28, 2026

CentralSquare Surpasses 1,000 Cloud Deployments

CentralSquare Technologies has exceeded its Cloud 1000 initiative, reaching 1,065 cloud deployments for public safety agencies.

Read More →
Ad Loading...
Screenshot image of gun detection software showing images of firearm detections.
TechnologyJanuary 21, 2026

ZeroEyes Marks Successful 2025 Highlighted by Rapid Growth, Expanded Partnerships, 1,000+ Confirmed Real World Firearm Detections

AI gun detection company ZeroEyes has doubled its partner channel and expanded its operations center to meet growing demand, plus has surpassed 1,000 verified alerts of confirmed gun detections.

Read More →
Closeup photo of man's hand using a thumg to push a push to talk button with phone on table.
TechnologyJanuary 21, 2026

Pryme Partners with Tango Tango to Deliver Hands-Free Push-to-Talk Communication for Public Safety & Security

Pryme, a manufacturer of top-grade communication accessories for two-way radios and PoC applications, has partnered with Tango Tango, a mobile application that connects smartphones to existing two-way radio systems.

Read More →
Blue tinted background of a police dispatcher with headline Flock Safety + Coreforce Integation
TechnologyJanuary 7, 2026

Flock Safety and Coreforce Partner to Enhance Real-Time Awareness and Operational Efficiency for Law Enforcement

A new integration partnership will enable Flock Safety hotlist alerts and license plate recognition (LPR) searches directly in Coreforce’s Real-Time Crime Center (RTCC) and Digital Evidence Management System (DEMS) platform.

Read More →
Ad Loading...
Thumbnail image for video series POLICE From the Show Floor featuring DroneSense by Versaterm
Technologyby Wayne ParhamDecember 18, 2025

From the Show Floor: DroneSense by Versaterm

Learn about DroneSense by Versaterm as POLICE talks with Ryan Bracken, head of product. He explains the rapid advancements in drone technology, capabilities, and software.

Read More →
thumbnail for video series POLCIE From the Show Floor, white headline for Versaterm, all set against a black background with police light bar.
Technologyby Wayne ParhamDecember 10, 2025

From the Show Floor: Versaterm

Learn more about Versaterm as POLICE visits with Rohan Galloway-Dawkins, chief product officer, to explore the company’s focus on a purpose-built platform for public safety.

Read More →
Thumbnail for POLICE video From the Show Floor: Motorola Solutions
Technologyby Wayne ParhamDecember 4, 2025

From the Show Floor: Motorola Solutions

In this video, learn about the Motorola Solutions ecosystem and how it provides tools that enhance the efficiency and safety of police officers. You’ll hear about the APX NEXT radio and SVX system, Assisted Narrative, and more.

Read More →
Ad Loading...
SponsoredNovember 3, 2025

Learning How to Manage Your Fleet?

Watch this tutorial on how fleet management platforms work. You’ll see how easily you can integrate fleet telematics, dash cameras, and asset management in a single pane of glass and manage your fleet more effectively.

Read More →