Everyone who will be using ALPR technology can benefit from training, both initially and as time goes on. Training sessions are also a great opportunity to share best practices among users at an agency.
Trainers from 3M instructed everyone at the Piedmont Police Department in the use of its ALPR system, and the agency has held train-the-trainer courses to maintain officers' proficiency. Chief Goede says everyone knows how to use the agency's 3M ALPR system, but some are better at using it than others. She suggests identifying those officers who are keenly interested and or understand it well. "Have the ones with a knack for it do refresher training," Goede recommends.
And don't forget to train dispatchers, she advises. One Piedmont PD dispatcher effectively solved multiple crimes by a large theft ring by using LPR data. Two women reported a partial license plate and car description after a man stole their purses and phones. The dispatcher entered the information and pushed it out to officers. By that afternoon the vehicle was in custody, and in the next two days the suspects were in custody.
Klein will soon be in charge of training other officers to use mobile cameras as the Clearwater PD expands its LPR deployment. Because the PlateSmart system utilizes highly adjustable cars mounted inside the vehicle, part of his instruction will involve how to focus the camera lenses as well as where to position the cameras themselves when conducting traffic enforcement in different areas.
"You must have a basic knowledge of cameras," Klein says. "When people buy them, they think you just snap a photo. But the user must know what the capabilities are and how to use them to their advantage. For example, if you're on the shoulder of a six-lane highway, it can be tricky to capture the inside and outside lane. You have to zoom in and out, not leave the focus only at a certain distance. The system only works as well as the operator—the person in the car."