CentralSquare Technologies announced that it is rolling out complimentary use of select software solutions to its 5,000+ public safety customers across the United States in support of national emergency response around the COVID-19 pandemic.

Given the criticality of their roles as first responders and public servants, CentralSquare customers are on the frontlines of responding to an unprecedented public health emergency. As such, first responder customers are being offered complimentary access to key software applications to help reduce person-to-person interactions, enable agencies to share resources more easily and allow personnel to work from remote and offsite locations.

Software applications offered on a complimentary basis through December 1, 2020 include:

  • Citizen Reporting: CentralSquare P2C includes citizen-reporting capabilities which enable the public to communicate directly with their law enforcement agencies, reducing face-to-face interactions.
  • Field Ops and Freedom: These mobile applications enable personnel to work from remote and offsite locations, minimizing person-to-person exposure.
  • Digital Evidence Management System (DEMS): DEMS and video camera data aggregation enables officers, investigators and attorneys to use video from city or privately owned surveillance cameras to conduct investigations.

"It is a privilege to serve our customers who are on the frontlines battling a global pandemic," said Dave Zolet, CEO of CentralSquare. "Offering our relevant products on a complimentary basis is just one way we can help our first responders in this time of need."

Customers on any CentralSquare public safety software product will be offered online citizen reporting with no services or hosting fees. Depending on the customer's current software deployment, complimentary use of the mobile application covers license additions or entirely new implementations. DEMS and video camera data aggregation will be offered free of charge to customers who have qualifying systems.

In addition to these product offerings, CentralSquare is providing free training to help customers rapidly adapt their systems to this changing environment. An on-demand video library, including 911 call-taking training videos to help ramp up new team members, is also available for customers to help optimize their emergency response during the COVID-19 pandemic.

More information is available online here. Agencies interested in registering for complimentary access are asked to email [email protected].