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Slain Dallas Woman's Family Sues Over 911 Response

September 20, 2012  | 

Photo via Facebook.
Photo via Facebook.

The family of a woman murdered after calling 911 has sued the Dallas Police Department and the city, claiming the Aug. 19 call was given a lower priority because it came from a lower-income minority neighborhood.

Responding officers made two stops—to check out a burglar alarm and make a purchase at a 7-Eleven—before arriving at Deanna Cook's home, according to the lawsuit, reports CBS News.

Officers allegedly arrived nearly 50 minutes after Cooke first dialed 911, screaming for help. The officers knocked on her door, but eventually left when they could not find Cook.

The department has acknowledged the call wasn't logged correctly. Police fired one call taker who told worried family members searching for Cook to call the jail and local hospitals first. The call taker who received Cook's original call was suspended for 10 days, reports the Austin Statesman.

Related:

Texas Woman Found Dead Two Days After 911 Call

Tags: Dallas PD, 911 Calls, Dispatchers, Lawsuits


Comments (2)

Displaying 1 - 2 of 2

michael @ 9/21/2012 2:50 PM

This is a mistake that should never happen but does............the call takers/dispatchers simple FU and it cost this lady her life. I feel for this woman who called 911 expecting to get help immediately from the police.
We all make mistakes and hopefully we learn from them so they don't happen again.

Jim A @ 9/23/2012 2:49 PM

So sorry. The is a MISTAKE that should be all in capitals. The truth is that we all make mistakes. We just hope that our mistakes are small and correctable. This was definitely not either of those.

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