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Verbal Communication

He Said, She Said

Modern science tells us men's and women's brains are different in very significant ways. Let me give you some pointers to help you communicate more effectively with crimefighters of the opposite gender.

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How Boomers and Gen Y Can Bridge the Tech Gap

Technology is catching up with the demands of the profession, and the Gen Yers are very adept at using that technology. With baby boomers at the helm of most law enforcement agencies, the technology isn't being used to its full potential.

Passive Resister Response

If someone is a true passive resister, you simply need to do for the arrestee what he or will not do himself. If he stands, but refuses to put his hands behind his back, you and your partner do this for him, place him in handcuffs, and escort him to the squad car.

Video: Ind. Officer Cleared In Firefighter Stop

An Evansville (Ind.) Police officer who drew his TASER on an off-duty firefighter followed agency procedures in detaining the man during a stop that escalated into a verbal argument.

Video: Pa. Speeder Berates Officers at T-Stop

A Chester County, Pa., man berated several Upper Uwchlan Police officers and threatened to confront them out of uniform during a profanity-laced tirade captured on video by onlookers.

Arresting Active Resisters

You have to make split-second decisions when it comes to use of force while effecting an arrest. Training in strategy and tactics, control and verbal techniques, and proper use of force are essential for you to make proper decisions.

Video: Neb. Cop Yells Profanities at Citizen

The officer repeatedly tells Bell to stop following him to crime scenes and Bell responds that he doesn't have to answer any questions without a lawyer present. The officer then tells Bell he may be arrested for obstruction of justice.

Why You Should Talk to the Bad Guys

There is something discomforting in hearing a convicted cop killer say, "He got careless, so I wasted him." But how often can a mere six words leave such an indelible imprint on our mind and help get us through our shifts?

You Said What?

One of the first things that becomes apparent when I review dash cam footage of incidents is how much vulgarity spurts out of our little brains under stress. It has long been said the last two words on the black box recorder from crashed aircraft are "Oh shit!"

10 Actions for Responding to a Veteran in Crisis

Tens of thousands of combat-weary warriors are now being discharged out of the military, often without a game plan as to what they will do next. Many of them entered the military right out of high school, so being a warrior is the only job they've ever had.