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How to...Respond Instead of React

How to...Respond Instead of React

One of the best strategies we can employ is to maintain our professional standards by calmly responding to highly charged situations instead of reacting to them.

January 17, 2017

How To…Understand Your Role as an Initial Investigator
How to Deal with Witnesses

How to Deal with Witnesses

The success or failure of your investigation will depend on how you deal with witness information.

October 10, 2016

How to Preserve a Crime Scene

How to Preserve a Crime Scene

It's hard to get a conviction without evidence, so preserve as much of the crime scene as possible.

September 1, 2016

How to Obtain a  Sworn Statement
How to Figure Out the Type of Call You're On

How to Figure Out the Type of Call You're On

To be sure, the hardest part of any call is figuring out what you have. Once you do, it's a matter of following protocol, policy, and filling out the right paperwork. And therein lies the rub; getting to that point. It's akin to solving puzzles or answering riddles.

July 8, 2016

How to Choose a Helicopter for Your Agency

How to Choose a Helicopter for Your Agency

If you're considering purchasing a helicopter for your agency, here are some topics you need to explore in your journey toward achieving flight operations.

February 29, 2016

Contacting the Hearing Impaired

Contacting the Hearing Impaired

As a patrol officer, you must provide the same level of service to deaf subjects that you would to others. Stay on track with our five-step guide.

September 20, 2013

Dealing with the Deaf

Dealing with the Deaf

The Americans with Disabilities Act (ADA) makes it very clear that hearing impaired people are entitled to the same level of service from law enforcement officers as anyone else. So it's your job to accommodate people with hearing loss.

September 20, 2013

Oral Board Preparation

Oral Board Preparation

Dealing with oral boards is a fact of life. One of your main objectives is finding a way to distinguish yourself from the other candidates. Like everything else in law enforcement, preparation is the key to your success.

July 10, 2012

Working with Tactical Flight Officers

Working with Tactical Flight Officers

Although many agencies are trying cost-cutting alternatives, it's been my experience as a field supervisor that there is no substitute for a helicopter in the air with a well-trained flight crew. Effective coordination between ground and air units is imperative.

October 1, 2011

Setting Interpersonal Boundaries

Setting Interpersonal Boundaries

Some days it seems there's always some schmuck hell-bent on ruining my day. There have been times when I was really good at not letting the person get to me, and then there were other times when I wasn't and just added to the drama. In reality it is my reaction to the situation that has either helped or made it worse.

June 27, 2011

Goal-Oriented Training

Goal-Oriented Training

Setting up your goals properly makes coming up with the training elements very easy. Your training goal should be a statement of intent. If you are not defining your goals and therefore working toward them, you are merely treading water when you could be swimming.

May 20, 2011

Mastering Stress Management

Mastering Stress Management

As officers we ignore stress and drive on as if it were part of a crusade. Whether we choose to accept it or not, it's our responsibility as individuals to handle it. Most of us sleep very little, eat like crap, and continuously ride an emotionally and adrenaline-filled roller coaster.

March 22, 2011

Workplace Communication: Closing the Generation Gap

Workplace Communication: Closing the Generation Gap

For the first time in history, we have four generations working side by side in the modern workplace. They consist of Traditionalists, Baby Boomers, Generation X, and Millennials (also known as Generation Y or Nexters). With four different groups working together, there is bound to be a collision between each other's set of values.

February 17, 2011

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