Customers Are Always Right—Even When They're Wrong
Have you ever been in a class or seminar—as a student, not a presenter—and found that the instructor argued with his or her students? I have, and it happened again just recently.
June 17, 2008
Have you ever been in a class or seminar—as a student, not a presenter—and found that the instructor argued with his or her students? I have, and it happened again just recently.
June 17, 2008
Every instructor has had the unpleasant experience of dealing with that one individual, usually sitting in the back row, who disrupts the entire class. Often these problem learners are the last ones to class, the ones returning late from breaks, and the first ones with an excuse why they have to leave early.
July 16, 2007