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Charlotte Police Hire Customer Service Guru

Charlotte Police Hire Customer Service Guru

CMPD has hired The DiJulius Group, a national consulting firm, to train its 2,300 employees in the fine points of the firm’s “Customer Service Revolution.” The department will pay about $60,000, CMPD spokesman Rob Tufano says.

April 23, 2021

Thinking About Evil

Thinking About Evil

Contemplating the bad things that can happen and visualizing how to overcome them can prepare you to fight and win.

March 12, 2021

North Carolina Department to Begin "Active Bystander Training" for Officers
Looking Back: Less-Lethal, Qualification Courses, and Earthquakes
Annual ILEETA Conference Postponed Until August

Annual ILEETA Conference Postponed Until August

The annual conference hosted by the International Law Enforcement Educators and Trainers Association (ILEETA) that had been scheduled to take place later this month has been postponed until early August, due to concerns over the rapidly evolving outbreak of COVID-19.

March 13, 2020

Legendary Police Trainer Ed Nowicki, Founder of ILEETA, Succumbs to Illness
Looking Back: Bad Habits, Cuffing, and Use of Force

Looking Back: Bad Habits, Cuffing, and Use of Force

In past October issues of POLICE we've covered officer safety on various levels, including how lazy tactics can get you hurt, how to secure subjects properly, and how to protect yourself from lawsuits over use of force.

October 18, 2019

New Hampshire K-9 Dies in Training Exercise

New Hampshire K-9 Dies in Training Exercise

K-9 Max reportedly suffered severe internal injuries following a fall. He was transported to a nearby veterinary hospital where his condition worsened. He was subsequently humanely euthanized.

May 28, 2019

Great Cops are Both Helpers and Warriors
Video: NC Campus Chief Credits Training for Quick Shooting Response
(Video) The Dangers of Traffic Stops

(Video) The Dangers of Traffic Stops

LAPD Captain Greg Meyer (ret.) discusses some of the dangers to police officers present during traffic stops, and some of the tactics he teaches officers to help mitigate those dangers.

April 11, 2019

Report: Some Deputies Don't Remember Active Shooter Training Prior to Parkland Massacre
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