Customers Are Always Right—Even When They're Wrong
Have you ever been in a class or seminar—as a student, not a presenter—and found that the instructor argued with his or her students? I have, and it happened again just recently.
June 17, 2008
Have you ever been in a class or seminar—as a student, not a presenter—and found that the instructor argued with his or her students? I have, and it happened again just recently.
June 17, 2008
Training should be more of an exchange of ideas, and less of a lecture. What officer students really like is more interactive training, and less "talking at them."
April 18, 2008
Of course we could patrol and investigate, and supervise and manage without trainers. But could we do it well, and properly? In many cases, no, we could not.
February 26, 2008