In today’s world, public safety agencies face scrutiny for what they do on the job. As such, agencies are expected to adhere to standards that bolster internal accountability and provide the public with real-time access to public safety data in their communities.
By providing the public with this information, agencies are better able to establish trust with the community by offering free-flowing access to the data. But another vital piece to this data-sharing is the ability to focus on the needs of the officers, which might not always be abundantly clear.
Internal accountability is necessary for mitigating risk in agencies. For instance, in many cases, law enforcement officers find themselves in overwhelming or highly emotional situations on the job. Without the proper resources, these experiences can be challenging to manage.
With the ability to track officer responses, identify the time spent working, and highlight when and where use of force was necessary, command staff receive instant access to data points that can help ensure officer health and wellness is prioritized.
By enhancing and illuminating transparency and accountability, agencies, and the communities they serve benefit. Explore the three ways agencies improve accountability and transparency below:
Collect and Organize Agency and Officer Data Quickly
Discrepancies within an agency often begin with the lack of information or ability to track data consistently over time.
In scenarios where command staff is unable to track data, essential details such as an alarming pattern of behavior can be missed. Imagine having the ability to quickly access clear and well-organized data that sheds light on behavioral patterns or internal incidents. Now, imagine the possibilities when working with artificial intelligence technology that allows agencies to go beyond early awareness and have the opportunity to leverage proactive solutions used to solve issues before they even start.
Agencies benefit when utilizing solutions that act as early awareness systems that can see, analyze, and act on data that can highlight any re-occurring patterns. In addition, command staff can easily answer questions asked by the public, media or local governments regarding citizen complaints, arrests made, or use of force quickly and accurately.
With these capabilities, agencies further establish trust with the community by providing this pertinent information. In addition, this valuable data serves as a means for law enforcement to look out for their fellow officers.
Provide Instant Access to Public Safety Data
Agencies can effectively improve their community trust and internal accountability with no risk, helping move toward a better relationship with the public when they have access to technology that support these capabilities.
To do this, agencies need a solution that easily ingests large amounts of data and displays that same information (with sensitive information redacted) to the public. This gives the public the ability to see an accurate depiction of police activity and criminal events occurring in the community.
Transparency with the public becomes easier when agencies have a way to track and analyze behavior, patterns, and incidents and then share that data with the community. With increased transparency and data sharing, positive relationships and enhanced trust are built between the agency and the community.
Prioritize Officer Health and Wellness
When command staff has access to all the working parts that make up an officer’s day, week, or month, they are given a better opportunity to identify resources that may be needed. Based on individual needs, those resources can be provided to the officers at the appropriate time.
To do this, agencies need a tool that automatically records and tracks data from cases and events as they happen along with linking the officers involved. This provides a clear visualization into any potential risk for an agency or officer by highlighting key elements that could result in potential issues including overtime worked or arrests made with use of force.
The importance behind identifying and reacting correctly to wellness issues within law enforcement is monumental. With the various high-stress situations law enforcement handles daily, it’s necessary to remember that these officers need support.
Helping Agencies Help the Community
A positive police-civilian relationship is rooted in transparency and accountability, which stems from officers having the proper support at all levels. The good news is that there’s technology available that can do just that, while capturing data and artificial intelligence to assist agencies as they serve the public.