A DeKalb County, Ga., 911 Operator spent months training, but never imagined she would get a call from her own family just four hours into her first day working alone.
Crystal Morrow says she had answered about 40 calls that Monday including a burglary in progress and a house fire. Morrow was surprised when she heard a familiar voice on the other end of a call, Fox Atlanta reports.
Morrow's aunt dialed 911 and Morrow picked up. Her father had gone into diabetic shock.
Morrow walked her aunt through what she had to do and got an ambulance to her father. Her colleague, Danielle Harvey says she handled the call well.
After Saginaw Township Officer Jeff Koenig was injured, he managed to radio for help. "I've been shot!" Koenig said. "I got shot in the face!"