December 29, 2009 | Author Interviews
Art Slatkin, a leading expert on crisis and hostage negotiation, explains the three stages of a negotiation, delineates the personality types officers will encounter and offers several practical tips officers could use right away during the three specific stages of building rapport, negotiating and resolution with volatile people. Slatkin's "Training Strategies for Crisis and Hostage Negotiations" is the topic of this month's author interview.
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