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Ask The Expert

Mark Rivera

FBI-CJIS Security Policy Compliance Officer

Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

Featured Podcasts


First Responders: The NYPD and 9/11

October 5, 2009 | Author Interviews

In "The First Responders: The Untold Story of the New York City Police Department and September 11, 2001," Anthea Appel weaves together the stories of members of the NYPD's Emergency Service Unit (ESU) who first arrived at Ground Zero. Appel, who was on patrol on 9/11 and has since retired after a 20-year NYPD career, recounts the ESU members who searched for terrorist "sleepers" and survivors. Appel also tells the story of the mysterious man who was arrested in the North Tower in the moments before it fell.


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