Search Result: Verbal Communication

One of the first things that becomes apparent when I review dash cam footage of incidents is how much vulgarity spurts out of our little brains under stress. It has long been said the last two words on the black box recorder from crashed aircraft are "Oh shit!"

Tens of thousands of combat-weary warriors are now being discharged out of the military, often without a game plan as to what they will do next. Many of them entered the military right out of high school, so being a warrior is the only job they've ever had.

If you as a police officer can convince the staffs of local churches that security measures are needed, and then help to implement them, you can make it that much more difficult for criminals to take advantage of these establishments.

Within your first year, however, your experiences tell you that things are not exactly like what your academy instructors said they would be. During your first few days at your agency, you hear words like family to describe your new workplace. And yet somehow, the word dysfunctional is omitted.

Some days it seems there's always some schmuck hell-bent on ruining my day. There have been times when I was really good at not letting the person get to me, and then there were other times when I wasn't and just added to the drama. In reality it is my reaction to the situation that has either helped or made it worse.

POLICE Magazine has teamed up with Lt. Kevin Dillon, a retired officer and trainer who developed the L.O.C.K.U.P. system, for a video series focusing on police combat strategies and tactics. In this segment, Lt. Dillon discusses the importance of effective communication with the public, subjects and detainees.

For the first time in history, we have four generations working side by side in the modern workplace. They consist of Traditionalists, Baby Boomers, Generation X, and Millennials (also known as Generation Y or Nexters). With four different groups working together, there is bound to be a collision between each other's set of values.

Art Slatkin, a leading expert on crisis and hostage negotiation, explains the three stages of a negotiation, delineates the personality types officers will encounter and offers several practical tips officers could use right away during the three specific stages of building rapport, negotiating and resolution with volatile people. Slatkin's "Training Strategies for Crisis and Hostage Negotiations" is the topic of this month's author interview.