FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
The Nogales Tunnel Task Force, headed by U.S. Immigration and Customs Enforcement's Homeland Security Investigations, was established in 2011 and is made up of personnel from CBP, the Drug Enforcement Administration, and state and local agencies.
United States Border Patrol agents regularly deal with conflicting or nonsensical information regarding policies and procedures, but they soldier on because they believe in the mission.