FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
Law enforcement officers accustomed to using smartphones with wireless devices in their personal lives are itching to use the same type of technology on duty. And manufacturers of headsets, microphones, and wireless devices are working to meet that challenge.
As tactical situations demand the most out of a team, it's important to find gear that will help get the job done, ensuring clear communication, comfort, and resilience.
The evolution of tactical headsets has been a significant one. Within the past couple of years alone, we've seen great improvements in technology that affect some of the most important functions of a good unit: strong sound quality, comfort, and resilience.