FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
Fill your tool belt with things you need to keep yourself safe when dealing with the mentally ill. Each piece of information gathered before arriving on scene is another tool you may need.
Quickly gaining rapport and eliciting information from individuals is one of the most valuable tools in law enforcement. Obtaining admissions from suspects solves more cases than all the forensic evidence techniques combined.