William Bratton is taking over the helm of the NYPD, what should be his top priority?
There are those occasions when the fates bestow upon even an experienced officer something that he or she has not been previously exposed to and he or she has no idea of how to handle.
Something like 38% of all 911 calls in New York City are now attributed to the phenomenon known as "butt-dialing." The New York City 911 operators receive 10.4 million calls a year and nearly 4 million of them are accidental. And the Big Apple is not alone in suffering from this problem. It's a nationwide plague caused by a little-known cellphone feature.
Larger departments end up with surplus uniforms occupying precious storage space. Over the years, I have made a point of getting to know and work with the people in larger departments who are responsible for supplying uniforms and equipment to their officers to make use of that excess.