FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
On July 25, Sgt. Kristin Shiner was relaxing at home. However, when she heard shots fired near her house, she quickly switched modes and successfully kept an armed neighbor who'd killed a door-to-door salesman from continuing to shoot.