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Vehicle Ops
America Online to Promote E-911/911 Access
America Online has become a program partner in the Next Generation E9-1-1 (NG E9-1-1 Program of the National Emergency Number Association (NENA) to improve and promote access to emergency calling services.
April 7, 2005
Technology
United Way and NENA Strive to Expand 2-1-1 Non-Emergency Calling Access
In an effort to provide non-emergency assistance to communities while taking the burden off of 9-1-1 call centers, The United Way and the National Emergency Number Association (NENA) want to expand access to 2-1-1 systems across the nation.
November 8, 2006
Special Units
NENA Program to Test 9-1-1 Accessibility to Deaf
The National Emergency Number Association has launched a system designed to ensure that the equipment that allows the deaf or hearing impaired to contact 9-1-1 centers is working properly.
June 15, 2005
Patrol
NENA and APCO Forge NG 911 Partnership
The National Emergency Number Association (NENA) and the Association of Public-Safety Communications Officials (APCO) International recently signed a joint statement of cooperation regarding Next Generation (NG) 911 migration and transition planning.
May 2, 2007
Technology
NENA Report Urges New 9-1-1 System
As public safety professionals from throughout the U.S. converged on the nation’s capital for the fourth annual 9-1-1 Goes to Washington, the National Emergency Number Association (NENA) announced the release of Next Generation 9-1-1: Responding to an Urgent Need for Change.
March 15, 2006
Patrol
FCC Pushes for National E-911 Wireless Carrier
The Federal Communications Commission's E-911 enforcement action regarding AT&T Wireless outlines a deployment plan with specific deadlines for a national GSM wireless carrier.
October 15, 2002
Technology
Survey Shows Emergency Call Center Workers Struggling with Burnout
Nationwide staffing shortages that in many cases mirror the shortages in law enforcement agencies have led to longer wait times or trouble reaching operators at centers around the country.
July 26, 2023
Technology
APCO Honors Tucson Mass Shooting Dispatchers
As part of National Public Safety Telecommunications Week, the Association of Public-Safety Communications Officials (APCO) International will honor members of the Pima County Sheriff's Department call center for their work during the Tucson mass shooting in January.
March 31, 2011
Technology
RapidDeploy Expands Cloud-Native Platform for Public Safety with New Emergency Call Handling Solution, RapidOne
There is critical need for a solution like RapidOne, which can address the limitations of legacy call handling systems, provide flexibility for the pressing staffing shortage, and consolidate the multi-monitor cumbersome workflows.
June 15, 2023
Technology
Wasting Emergency Assets
Something like 38% of all 911 calls in New York City are now attributed to the phenomenon known as "butt-dialing." The New York City 911 operators receive 10.4 million calls a year and nearly 4 million of them are accidental. And the Big Apple is not alone in suffering from this problem. It's a nationwide plague caused by a little-known cellphone feature.
June 6, 2012
Technology
Texting 911: The Tech Is There but Cities Aren't Ready
Only 100 call centers out of more than 6,000 across the country are capable of receiving and responding to text messages. But that may be changing soon.
August 7, 2014
Patrol
Reducing Response to Non-Emergency 911 Calls
The ongoing recession has forced police departments to look for areas where they can save money. One source of savings may be found in your agency's response to 911 calls.
July 30, 2009
Patrol
Maryland Governor Declares State of Emergency, Activates National Guard
Maryland Gov. Larry Hogan signed an executive order Monday declaring a state of emergency and activating the National Guard because of violence in Baltimore, including attacks on police.
April 27, 2015
Point of Law
President Trump Declares National Emergency to Fund Border Wall
The president on Friday took executive action—declaring a national emergency—to spend $8 billion for the border wall he has promised since his campaign.
February 15, 2019
Patrol
White House Opioid Commission Asks Trump to Declare 'National Emergency' to Combat Overdoses
The White House Commission on Combating Drug Addiction and the Opioid Crisis has asked President Donald Trump to "declare a national emergency" to help fight the deadly opioid epidemic.
August 1, 2017
Technology
Montgomery County Enhances 911 Communications With AT&T
Montgomery County is enhancing its 911 communications with AT&T ESInet. The county recently joined others in the National Capital Region and selected the service from AT&T. The solution gives 911 call takers enhanced tools to speed their responsiveness and boost reliability to those in emergencies.
September 2, 2018
Technology
Verizon Frontline Debuts Connected Police Cruiser Prototype
The Mobile Utility Technology Transport (MUTT) is a one-of-a-kind, reimagined police cruiser capable of leveraging the network and technology of Verizon Frontline, including Verizon 5G Ultra Wideband (UW), along with additional applications and advanced computing solutions for first responders.
June 29, 2022
Patrol
Colorado Theater Shooting: More Details Emerge
As the day progresses, more information is surfacing about the shooting that happened at a midnight premiere screening of "The Dark Knight Rises" in an Aurora, Colo., movie theater. But many questions remain unanswered.
July 19, 2012
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