FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
Don't just take the call you are dispatched to at face value. You never know until you get there and see what your investigation brings up.
You get a call about a missing elderly white male who left his residence somewhere between 21:00 and 04:00 while his caregiver was sleeping. The gentleman is 74 years old and expected to be walking in dress clothes. He has a habit of wandering off.
At-risk individuals enrolled in Project Lifesaver wear a small personal transmitter around the wrist or ankle that emits an individualized tracking signal. Responders tune into the individualized frequency of the client's transmitter, listening for a signal that can help them locate the client.
It's 03:50 in the morning when dispatch advises you to respond to a remotely located residence in reference to a missing 4-year-old boy. The mother had gotten up to go to the bathroom and noticed her son was not in his room and the front door was unlocked and open. She immediately called the police.
It took the perseverance of Det. Dale Bunten and the skill of forensic sculptor Wesley Neville, a lieutenant at the Florence County (S.C.) Sheriff’s Office, to link the remains of a small-framed teenager to missing 14-year-old Tara Exposito.