FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
As Sgt. Kevin Furlong approached the residence on foot after exiting his car, he looked in through a large bay window that provided a clear view of the kitchen. There, he saw a girl's bloody face peer up over the counter and sway side to side.