FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
In today's world there are supervisors who act to protect themselves from the fear of failing, the fear of confrontation, and the fear of dealing with their own mediocrity.
As a supervisor, making sure that policies and procedures are being followed should be part of your daily routine. Following these protocols creates a baseline that gives you much needed consistency during any operation. That baseline is what I call Cop 101.
Have you ever been in a situation where you were trying to find out why something happened and you got nowhere? Nobody cared because no one was holding them accountable.
I document my attempts to seek people's cooperation and move on. It's my "If it's not important to you, it's not important to me" axiom.
Many police psychologists believe that if you don’t feel bad, something is wrong with you.