FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
Dr. Bill Lewinski of the Force Science Institute offers his thoughts on high-risk hostage encounters following the accidental shooting of a college student by a Nassau County (N.Y.) Police Department officer. Bill explains high-stress decision making, how tell when you can no longer engage a suspect with rapport, and the importance of time as a factor in an officer's ability to react to these complex situations. Read our profile of Lewinski here.