FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
The Columbine High School massacre underscored what can happen when tactical teams cannot communicate. Fast-forward 13 years, and such incompatibility still exists for many tactical teams, particularly those in mid-size to small departments.