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Search Result: Dispatchers

Displaying 1  -  20  of  51

Chicago to Train Officers, Dispatchers in Crisis Intervention

February 2, 2016
Five years after closing six of the city’s 12 mental health clinics, Mayor Rahm Emanuel is stepping up crisis intervention training for Chicago Police officers and 911 operators to improve the city’s response to emergencies involving people suffering from mental illness.

Sheriff's Office Dispatcher Killed in Texas Tornado

December 29, 2015
The Collin County (TX) Sheriff's Office says a dispatcher was killed in Saturday's outbreak of deadly tornadoes.

Video: Colorado Police Chief Delivers Baby Daughter on Side of Road

August 27, 2015
Chief Joey Staufer of the Eagle (Colo.) Police Department called 911 just after 2 a.m. after his wife went into labor near the Gypsum exit on Interstate 70. The dispatcher, Kelly Klein, helped Staufer through the delivery.

Dispatchers Plagued by Thousands of Annoying Calls to 911 Give Special Christmas Gift to Disabled Man

December 18, 2014
David VanBibber had an old cellphone that he used as an iPod to listen to music. The phone was disconnected and unable to make calls. But even disconnected cellphones are still able to call 911, which he was accidentally doing while trying to access his music. More Here.

Video: Dispatchers Plagued by Thousands of Annoying Calls to 911 Give Special Christmas Gift to Disabled Man

December 18, 2014
David VanBibber had an old cellphone that he used as an iPod to listen to music. The phone was disconnected and unable to make calls. But even disconnected cellphones are still able to call 911, which he was accidentally doing while trying to access his music.

4 Florida Dispatchers Placed on Leave After Deputy's Ambush Murder

December 4, 2014
The memo discusses problems with the agency's "premise hazards and notifications," which are designed to give first responders any pertinent information about an address where they've been sent, including potential known dangers.

Video: Off-Duty N.J. Police Dispatcher Rescues Two From House Fire

June 17, 2014
Authorities are praising an off-duty police dispatcher who rescued two neighbors from a fire that destroyed their home early Monday in Carteret, N.J.

Text to 911 Now Live in 16 States

May 20, 2014
Four major wireless carriers rolled out a text-to-911 feature. AT&T, Verizon, Sprint and T-Mobile met the Thursday deadline to enable text-to-911 service, giving people a way of reaching emergency responders when a voice call is not an option

Massachusetts Dispatcher Credited with Helping Save Kidnap Victim

May 20, 2014
Salem, Mass., police are crediting “outstanding” work by a quick-acting police dispatcher with potentially saving a woman’s life late Sunday night.

Text to 911 Now Live in 16 States

May 20, 2014
Four major wireless carriers rolled out a text-to-911 feature. AT&T, Verizon, Sprint and T-Mobile met the Thursday deadline to enable text-to-911 service, giving people a way of reaching emergency responders when a voice call is not an option. Read Full Story Here.

Ga. Dispatcher Helps Save Her Dad First Day on Job

April 1, 2014
Crystal Morrow says she had answered about 40 calls that Monday including a burglary in progress and a house fire. Morrow was surprised when she heard a familiar voice on the other end of a call.

SES Tests Man Down Body Armor Technology

June 28, 2013
Select Engineering Services (SES) has successfully tested its Man Down Technology (MDT) that mounts to an officer's body armor and calls 911 if the officer becomes incapacitated.

Fla. Deputy Proposes To Dispatcher Over Scanner

May 30, 2013
A Bay County (Fla.) Sheriff's lieutenant relayed a pressing question to his girlfriend and 911 dispatcher over the police scanner earlier this week. He asked her to marry him.

Calif. Suspects Butt-Dial 911 During Robbery

May 20, 2013
Accidentally butt dialing someone is embarrassing or inconsequential to most, but for two Fresno, Calif., men, their cell phone mishap landed them in jail. The call, which went to 911, started like any other call to the police dispatcher, with the operator asking, "What is your emergency?"

Calif. City Rolls Out 'Smart911' System

March 5, 2013
A "Smart911" system was unveiled today in Culver City, the first location in California to use technology that allows residents to give authorities a "safety profile" that will be displayed to 911 operators during an emergency.

Sheriff's Dispatcher's Performance During Big Bear Shootout

February 19, 2013
The incident underscores the essential role played by the dedicated emergency services dispatchers nationwide. These behind-the-scene professionals constitute a vital link to police officers every time officers leave their stations.

Chicago Police No Longer Respond To Lesser Crimes

February 4, 2013
To free up additional patrol officers, Chicago Police Superintendent Garry McCarthy has instructed officers not to respond to lesser crimes such as vehicle theft, garage burglary, or crime where the offender is no longer at the scene.

Radio Traffic from Deadly Cleveland Shooting

December 4, 2012
Police dispatch audio reveals the conflicting descriptions from officers of suspects who led several agencies oin a pursuit that ended with the two suspects fatally shot by officers who fired 137 shots. Read the full story here.

10 Things Officers Want to Tell Dispatchers

November 7, 2012

Previously, POLICE Magazine shared some things that dispatchers always wanted officers to know. This time, the shoe is on the other foot, and we allow field units to give dispatchers some advice.

Slain Dallas Woman's Family Sues Over 911 Response

September 20, 2012
The family of a woman murdered after calling 911 has sued the Dallas Police Department and the city, claiming the Aug. 19 call was given a lower priority because it came from a lower-income minority neighborhood.
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