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Search Result: Dispatchers

Displaying 1  -  20  of  44

Ga. Dispatcher Helps Save Her Dad First Day on Job

April 1, 2014
Crystal Morrow says she had answered about 40 calls that Monday including a burglary in progress and a house fire. Morrow was surprised when she heard a familiar voice on the other end of a call.

SES Tests Man Down Body Armor Technology

June 28, 2013
Select Engineering Services (SES) has successfully tested its Man Down Technology (MDT) that mounts to an officer's body armor and calls 911 if the officer becomes incapacitated.

Fla. Deputy Proposes To Dispatcher Over Scanner

May 30, 2013
A Bay County (Fla.) Sheriff's lieutenant relayed a pressing question to his girlfriend and 911 dispatcher over the police scanner earlier this week. He asked her to marry him.

Calif. Suspects Butt-Dial 911 During Robbery

May 20, 2013
Accidentally butt dialing someone is embarrassing or inconsequential to most, but for two Fresno, Calif., men, their cell phone mishap landed them in jail. The call, which went to 911, started like any other call to the police dispatcher, with the operator asking, "What is your emergency?"

Calif. City Rolls Out 'Smart911' System

March 5, 2013
A "Smart911" system was unveiled today in Culver City, the first location in California to use technology that allows residents to give authorities a "safety profile" that will be displayed to 911 operators during an emergency.

Sheriff's Dispatcher's Performance During Big Bear Shootout

February 19, 2013
The incident underscores the essential role played by the dedicated emergency services dispatchers nationwide. These behind-the-scene professionals constitute a vital link to police officers every time officers leave their stations.

Chicago Police No Longer Respond To Lesser Crimes

February 4, 2013
To free up additional patrol officers, Chicago Police Superintendent Garry McCarthy has instructed officers not to respond to lesser crimes such as vehicle theft, garage burglary, or crime where the offender is no longer at the scene.

Next-Gen 911: Technology Behind a 911 Call

December 12, 2012
Next-gen 911 (or enhanced 911) will enable calls, text messaging, and even video from mobile devices to be sent to the dispatch center, which is also known as the Public Safety Answering Point (PSAP).

Radio Traffic from Deadly Cleveland Shooting

December 4, 2012

Police dispatch audio reveals the conflicting descriptions from officers of suspects who led several agencies oin a pursuit that ended with the two suspects fatally shot by officers who fired 137 shots. Read the full story here.

10 Things Officers Want to Tell Dispatchers

November 7, 2012

Previously, POLICE Magazine shared some things that dispatchers always wanted officers to know. This time, the shoe is on the other foot, and we allow field units to give dispatchers some advice.

Slain Dallas Woman's Family Sues Over 911 Response

September 20, 2012
The family of a woman murdered after calling 911 has sued the Dallas Police Department and the city, claiming the Aug. 19 call was given a lower priority because it came from a lower-income minority neighborhood.

3 Things You Want Dispatchers To Know

September 17, 2012
Communication is a two-way street. We asked several officers for three things they want dispatchers to know, as a companion piece to our September feature, "10 Things Dispatchers Want You to Know."

10 Things Dispatchers Want You to Know

September 13, 2012

The emergency dispatcher is the police officer's lifeline out in the field: coordinating resources, making notifications, running checks, and getting you help when and where you need it. When your butt is on the line, so is theirs.

Texas Woman Found Dead Two Days After 911 Call

August 22, 2012
The Dallas Police Department is investigating its response to a woman who was found dead two days after calling 911 to report she was being attacked.

Wasting Emergency Assets

June 7, 2012

Something like 38% of all 911 calls in New York City are now attributed to the phenomenon known as "butt-dialing." The New York City 911 operators receive 10.4 million calls a year and nearly 4 million of them are accidental. And the Big Apple is not alone in suffering from this problem. It's a nationwide plague caused by a little-known cellphone feature.

Md. Dispatcher Snores During 911 Call

May 24, 2012
A Montgomery County, Md., emergency dispatcher could be heard snoring while a frantic woman tried to get help with her husband who was turning blue.

Accidental 911 Calls Drain Police Resources In NYC

May 9, 2012
New York's emergency call takers field nearly 4 million accidental 911 calls a year, including false alarm calls and "butt calls."

How to Thank Your Dispatchers

April 10, 2012
Our colleagues over at Dispatch Magazine have provided a bevy of nifty resources to help law enforcement agencies thank the individuals who relay mission-critical information to and from the field.

Shots Fired: Volusia County, Fla., Radio Traffic

March 13, 2012

On Nov. 26, 2011, two Volusia County (Fla.) Sheriff's deputies John Braman and John Brady approached suspect Corey Reynolds, who suprised them with a .40-caliber handgun. Listen to three minutes of radio traffic as Braman relays infomation to dispatchers and responding deputies. POLICE Magazine features the incident as the March 2012 "Shots Fired."

Scottsdale, Ariz., 2/14/2012, 911 Call

February 16, 2012

On Feb. 14, 2012, Scottsdale Police Officer James Peters ended a standoff with John Loxas, who had threatened neighbors with a pistol and who was endangering his 9-month-old grandson. A neighbor called 911 after Loxas threatened to kill two people with a pistol. Read the full story here.

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