FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
The Americans with Disabilities Act (ADA) makes it very clear that hearing impaired people are entitled to the same level of service from law enforcement officers as anyone else. So it's your job to accommodate people with hearing loss.