Search

492 Results
Patrol
Charlotte Police Hire Customer Service Guru
CMPD has hired The DiJulius Group, a national consulting firm, to train its 2,300 employees in the fine points of the firm’s “Customer Service Revolution.” The department will pay about $60,000, CMPD spokesman Rob Tufano says.
April 23, 2021
Cmpd Protest
Patrol
S.C. Agency Gives Officers Customer Service Training
Columbia, S.C., Police Chief Randy Scott emphasized the importance of customer service during a training session, saying he wants all officers to be polite, courteous and professional when dealing with the public.
February 19, 2011
Command
Charlotte Police Union Not Happy Department Paying $60K for Customer Service Training
The consultant has never worked with a police department before, and the FOP is worried about possible safety issues.
April 28, 2021
Cmpd Fop
Technology
Software Solutions
Spillman Technologies
For more than 30 years, Spillman Technologies has provided public safety professionals with reliable customer service and innovative software.
June 23, 2016
Photo: Spillman Technologies
Technology
Net Transcripts Online Transcription Service
Net Transcripts
Net Transcripts provides Web-based transcription services to law enforcement and prosecutorial departments. The company specializes in the transcription of analog and digital audio files. New security and customer service enhancements include integrating next-generation Secure Sockets Layer (SSL) encryption as well as a comprehensive redesign to Net Transcripts’ customer interface to streamline the use of commonly used features.
February 28, 2007
Technology
Live Webinar: How Integration With Computer-Aided Dispatch (CAD) Can Provide More Efficient Policing
BodyWorn by Utility, Inc.
Utility was able to handle the innovative needs of a customer agency by implementing functionality that connects CAD calls to the evidence ecosystem to automate the activation of body cameras and in-car video based on calls for service.
October 2, 2020
Utility Cad Hotproduct 1200x800
Technology
Louisiana Agency Deploys digiTicket eCitation System
The department, which polices a suburb of Baton Rouge, chose digiTicket because of its "superior user experience, ease of use, and Saltus' reputation for outstanding customer service," according to the company.
June 5, 2012
Technology
U.S. Forest Service is First Federal Law Enforcement Agency to Fully Adopt the Axon Ecosystem with TASER Weapons, Body Cameras and Axon Evidence
Axon has announced that the United States Forest Service (USFS) will outfit officers and agents across its law enforcement and investigative agency with Axon Body 2 cameras backed by the digital evidence management system, Axon Evidence (Evidence.com). The USFS has been a TASER Conducted Energy Weapon customer since 2008 and began an agencywide deployment of TASER X26Ps in 2018.
September 30, 2019
Technology
EF Johnson Technologies Receives Certification for Transcrypt International
EF Johnson Technologies today announced that the quality systems of its Transcrypt International subsidiary's customer service location in Irving, Texas, have been re-certified to the ISO 9001:2000 Quality Management Systems standard. ISO 9001 is accepted worldwide as the inclusive international standard that defines quality.
December 7, 2008
Training
Zebra Offers New Fitness Systems for Officer Training
The company has now expanded into the fitness-equipment market with the same focused business plan – to deliver industry-leading products backed by relationship-focused customer service.
September 4, 2014
Special Units
Tactical Communications Company Offers Grant Assistance
The partnership gives Invisio's customers support and access to identify, engage, and successfully obtain grant funding from a variety of private and public sources. The service is free of charge and is a custom-tailored process for each customer.
March 28, 2022
Invisio Picture1
Special Units
Customer Dials 9-1-1 Over Fast Food Charge
Police in Avon, Ohio, responded to a 9-1-1 call at a McDonald’s restaurant. The emergency was a customer being charged for extra sauce with her meal.
September 3, 2003
Technology
Quartermaster Opens New Retail Location In Southern California
Quartermaster's new store in Santa Ana, Calif., offers personalized customer service for law enforcement and public safety professionals. Grand-opening events include drawings for free gear.
January 2, 2008
Technology
Spillman Technologies Announces 1,000th Customer
Spillman Technologies recently welcomed its 1,000th public safety software customer, the Taylor County (Wis.) Sheriff's Office.
April 9, 2012
Technology
Pryme Expands Operations to Better Serve Customers Across America
Pryme is opening an Indiana distribution center to expedite one-day shipping to East-Central clients, and establishing two new satellite sales offices in Nevada and Arizona to further enhance services nationwide.
September 8, 2017
Technology
AmpliVox 360 Spin Images Enable Customers to Interact with Products Online
AmpliVox Sound Systems now has 360 spin images for many of its leading products, enabling customers to interact with products online almost as if they were actually holding the products to closely examine them. The new images let you spin the product around to see all different sides, and to zoom in on important features such as product controls.
April 10, 2019
Patrol
2 California Deputies Refused Service at Starbucks—Company Apologizes
After two deputies with the Riverside County Sheriff's Department were denied service at a local Starbucks coffee shop, Sheriff Chad Bianco said on Twitter that "the anti-police culture repeatedly displayed by Starbucks employees must end."
December 16, 2019
Patrol
Hardees Exec Apologizes to Minnesota Officer Who was Refused Service
Jackie Minks, an officer with the Milaca Police Department, was allegedly denied service Tuesday at the restaurant. Minks posted on Facebook that "a cook ... refused to make food for me today because she doesn't like cops."
October 16, 2015
Page 1 of 28
Next Page