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Stacy Dean Stephens

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Search Result: Customer Service

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An Officer's Final Act of Kindness

August 22, 2011
San Diego (Calif.) Police Officer Jeremy Henwood bought three cookies for a boy at a McDonald's restarurant. Shortly after leaving the restaurant, he was gunned down by a suicidal man.

Communication Skills

March 17, 2011
POLICE Magazine has teamed up with Lt. Kevin Dillon, a retired officer and trainer who developed the L.O.C.K.U.P. system, for a video series focusing on police combat strategies and tactics. In this segment, Lt. Dillon discusses the importance of effective communication with the public, subjects and detainees.

S.C. Agency Gives Officers Customer Service Training

February 20, 2011
Columbia, S.C., Police Chief Randy Scott emphasized the importance of customer service during a training session, saying he wants all officers to be polite, courteous and professional when dealing with the public.

Do I Look Like a Tour Guide?

December 6, 2010
Help tourists by telling them which areas are safe for parking and walking. Identify areas where they need to lock their doors, roll up the window and drive with a purpose. Of course, they may ask about accommodations, restaurants and the usual tourist spots. Be prepared for a walk-in medical center question.
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