FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
Many experts say the smartphone will not become a truly viable law enforcement tool until a new high-speed data (LTE) system for public safety is in place. But even with the current commercial cellular data system smartphones are playing a major role in law enforcement operations.