FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
Large trade shows can be overwhelming for everyone involved. They are a blur of seminars, awards banquets, industry schmooze sessions, and aisle after aisle of exhibits and demonstrations.
Every day there seems to be a new invention or upgrade in the area of wireless communications for law enforcement.
"Cell phones allow us to go beyond the capabilities of the radio and allow us to communicate with each other and the public. When a cell phone is assigned to an officer, they have voice mail, messaging and Internet access. It frees them up from being in the office."
Communications may be the backbone of law enforcement, yet it can also be its most technologically confusing, politically charged and seemingly insoluble problem in the adrenaline-fueled chaos of a multi-jurisdictional or mutual-aid situation.
Officer safety tactics have evolved to accommodate the prospect of dealing with suspects via a variety of media, developing a hitherto unknown degree of intimacy with a suspect even as it keeps him at bay.
These three skills can offer simple solutions to often complicated problems in the field.
What could have been a logistical nightmare—replete with miscues, bruised egos or worse—at the city's largest event on record, instead developed into a finely tuned, dynamic project that set sail for its duration without major incident.