FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
Emergency response software has been created to help first responders use resources and tactics to handle a wide range of critical incidents. Although software itself is hardly a silver bullet that will crush a terrorist event, its capabilities are nevertheless reassuring.