FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
Perhaps the most significant factor in an officer's ability to recover from a shooting incident is the level of support offered to him by his department. Departments that provide post-shooting support and advocate for their officers in the media and with health care providers are more likely to benefit from their actions in the long run.