FBI-CJIS Security Policy Compliance Officer
Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.
I asked about the suspect, and they told me they last observed him getting off of the elevator on the third floor. I notified dispatch and I headed to the third floor. The smart thing to do would have been to wait on my backup. But I was a rookie.