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Also by Amaury Murgado

Displaying 41  -  58  of  58

The Art of Memo Writing

September 22, 2011

There is an ebb and flow to writing memos. The goal of any memo is either to bring attention to a problem by providing information, or to solve a problem by defining what action should be taken.

Communication Breakdowns

August 24, 2011

Within your first year, however, your experiences tell you that things are not exactly like what your academy instructors said they would be. During your first few days at your agency, you hear words like family to describe your new workplace. And yet somehow, the word dysfunctional is omitted.

The Threat of Technology

July 11, 2011

Officer safety remains a paramount concern even if some choose to ignore it. We are losing our basic skills by relying too much on modern toys to do our jobs for us. In today's world, one of the biggest unrecognized threats to officer safety and survival is technology.

Setting Interpersonal Boundaries

June 27, 2011

Some days it seems there's always some schmuck hell-bent on ruining my day. There have been times when I was really good at not letting the person get to me, and then there were other times when I wasn't and just added to the drama. In reality it is my reaction to the situation that has either helped or made it worse.

Goal-Oriented Training

May 20, 2011

Setting up your goals properly makes coming up with the training elements very easy. Your training goal should be a statement of intent. If you are not defining your goals and therefore working toward them, you are merely treading water when you could be swimming.

Major Special Events Planning

April 25, 2011

Once the event starts, anything can happen. In other words, don't fight Murphy's Law but instead, embrace it as your credo; anything that can go wrong, will. The best time to handle a problem is before it ever starts, so incorporating contingency planning is critical to a successful event.

Mastering Stress Management

March 22, 2011

As officers we ignore stress and drive on as if it were part of a crusade. Whether we choose to accept it or not, it's our responsibility as individuals to handle it. Most of us sleep very little, eat like crap, and continuously ride an emotionally and adrenaline-filled roller coaster.

Workplace Communication: Closing the Generation Gap

February 17, 2011

For the first time in history, we have four generations working side by side in the modern workplace. They consist of Traditionalists, Baby Boomers, Generation X, and Millennials (also known as Generation Y or Nexters). With four different groups working together, there is bound to be a collision between each other's set of values.

Training Terminology

January 27, 2011

To promote the right mindset, we should use words like pre-attack indicators, offensive strategies, and response to aggressive and violent resistance. That's closer to what we really do.

Surviving Office Politics

December 22, 2010

In an organizational hierarchy, bureaucratic politics share the same tendencies wherever you go. We attend classes on almost every subject imaginable but I can't think of one on how to deal with the political nature of law enforcement.

How to Master Report Writing

November 22, 2010

Whenever anyone talks about report writing, images of my academy class and the boring report writing segment always comes to mind. What I didn't know then, but know now, is just how important report writing really is.

Wargaming as Training

October 11, 2010

The reason wargaming training is so cost effective is that in its most basic form, the only resources an agency needs are time and imagination.

MMA is Not the Biggest Threat

October 5, 2010

It's our failure to train properly that gets us into trouble. The threat we face in law enforcement today is not from MMA or anything like it. The biggest threat we face is ourselves.

Developing Training Acronyms

September 8, 2010

One of the best ways to train law enforcement officers in a classroom setting is to chunk up material into quickly memorized bites. You can also maximize the effectiveness of training by using a variety of memory aids.

Problem Solving

August 9, 2010

Though there are many decision-making formats, there is one common component that is more important than any other: defining the problem you are trying to solve. One of the key ways to do so is by framing.

Dealing With Citizen Complaints

July 13, 2010

Once you realize that it's not personal, complaint response becomes a process not a confrontation. The key to dealing with any complaint is showing respect. By respecting yourself and others, everything else will fall into place.

Critical Incident Delegation and Documentation

June 1, 2010

Most officers place a great deal of emphasis on the tactical side of operations but forget that wars are now won through paperwork. That's why the warrior scribe is so important.

Less is More

April 13, 2010

L.O.C.K.U.P., which stands for Law Officers Combat Kinetics Unarmed Panoply, is designed by cops for cops. The main objective is learning strategies to stop aggression and resistance before they escalate to a higher use of force.

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