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Security Policy and the Cloud

Ask The Expert

Mark Rivera

FBI-CJIS Security Policy Compliance Officer

Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

Also by Amaury Murgado

Displaying 1  -  20  of  101

How to Figure Out the Type of Call You're On

July 8, 2016

To be sure, the hardest part of any call is figuring out what you have. Once you do, it's a matter of following protocol, policy, and filling out the right paperwork. And therein lies the rub; getting to that point. It's akin to solving puzzles or answering riddles.

Lead, Don't Blame

July 8, 2016

In today's world there are supervisors who act to protect themselves from the fear of failing, the fear of confrontation, and the fear of dealing with their own mediocrity.

Cop 101 Never Goes Out of Style

June 9, 2016

As a supervisor, making sure that policies and procedures are being followed should be part of your daily routine. Following these protocols creates a baseline that gives you much needed consistency during any operation. That baseline is what I call Cop 101.

Mental Illness Suicide Attempt

June 9, 2016

You get a call of a suicidal adult male who has a history of mental illness. He has been depressed, got into an argument with his mother, and has armed himself with a sharp kitchen knife.

Having Skin in the Game

May 4, 2016

Have you ever been in a situation where you were trying to find out why something happened and you got nowhere? Nobody cared because no one was holding them accountable.

House Party

May 2, 2016

Dispatch has received numerous calls about a large house party. Cars are parked in the street, on sidewalks, and in people's yards. The music is very loud and there are several reports of fighting. There is one report of a gun being flashed around. Callers estimate there are well over 100 people involved and say more cars keep arriving.

Check on the Well-Being

April 7, 2016

Don't just take the call you are dispatched to at face value. You never know until you get there and see what your investigation brings up.

Three Strikes and You're Out

April 7, 2016

I document my attempts to seek people's cooperation and move on. It's my "If it's not important to you, it's not important to me" axiom.

Sudden Infant Death Syndrome

March 3, 2016

Dispatch advises that a 1-year-old was found dead in his crib. When the mother's boyfriend went to check on him at 05:00 this morning, he was not breathing and cold to the touch.

Taking Charge of Yourself

March 2, 2016

Supervisors often hear that they are to lead by example, but what does that really mean? You are the first person who has to obey in order to comply with the very things you demand of others.

How to Choose a Helicopter for Your Agency

February 29, 2016

If you're considering purchasing a helicopter for your agency, here are some topics you need to explore in your journey toward achieving flight operations.

Barricaded Suspect, Mutual Aid

February 23, 2016

The suspect has advised that if anyone comes near his mother he "will take them out." You also know the sergeant asking for help uses poor tactics and will count heavily on his personal relationship with the suspect.

Driver Runs Your DUI Checkpoint

January 28, 2016

All of a sudden you see a car run the checkpoint, and just as it turns out of view you hear shots fired and an officer calling for help over the radio.

Order of Operations

January 28, 2016

Let's take a look at each paragraph individually and see how the Marine Corps' planning format might be used in planning a law enforcement operation or project.

Train Wreck

December 28, 2015

After 15 minutes of work to free the transport stuck on the tracks, an eight-car commuter train carrying 90 people rounds the bend and slams into the turbine, derailing four of the eight cars. At least 60 people are injured. You are the only supervisor available that day.

The Radar Functions of a Supervisor

December 21, 2015

If an officer has gone from a go-getter to a no-getter, find out why.

Robbery at a Fast Food Restaurant

November 17, 2015

You get a call at 1:30 a.m. that the freezer alarm has been sounded at a local fast food restaurant with drive-through service that's located in a high-traffic tourist area of town. There are rarely, if ever, false alarms at this location.

Your Leadership Roles

November 17, 2015

You're kidding yourself if you think that you will ever have a fully trained and motivated command. You are a trainer, a coach, and if you care about the future, a mentor. In reality, each has its own role, specific purpose, and desired outcome.

Grenade Left Behind After a Burglary

October 28, 2015

In every call for service, you should think things through before you begin your response. Each call can be broken down into three phases: pre-response, response, and post-response.

Conducting Effective Meetings

October 22, 2015

Most facets of supervising can be placed in one of two categories: action or admin. The action parts are what supervisors usually enjoy doing the most. The admin side is a different story.

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